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City of Spokane utility bills include charges for water, wastewater, stormwater, and solid waste collection. Bills are sent monthly to more than 70, residential and business customers within the City and adjacent areas with City utility services.
In all our utility areas, we strive to provide our customers with excellent, reliable, and affordable service. We work to make our bills understandable and predictable. Customers can lower their utility bills by taking steps to reduce their use of water Slow the Flow or by recycling more so they can use a smaller garbage cart.
Utility rates are reviewed annually by the City's elected leaders. The Mayor proposes the rates, and the City Council adopts them after holding a public hearing on the rates.
The Mayor has committed to limiting annual rate increases to inflation to maintain the affordability of utility services. The City of Spokane has been directed to provide information about the lawsuit entitled Durgan et al. City of Spokane. Here is the information , and here is a link to the web site about the lawsuit.
Collection rates consistently are above 99 percent of billings, providing for a very efficient and effective service, keeping costs low for the utilities and ultimately our customers. Hours: Monday-Friday 8 a. Phone: , or for outside city limits, The more precisely you can identify the record s you seek, the more responsive the City can be. The City of Spokane provides access to existing public records in its possession but is not required to collect information or organize data to create a record not existing at the time of the request.
Keep in mind that a question or request for information only is not a request for a record. The City will respond to a request for public records within five business days of receipt RCW The requestor must claim or review the assembled records within 30 days of the City's notification that the records are available.
If the requestor fails to claim or review the records within 30 days, or make other arrangements, the City may close the request and refile the assembled records. If this should happen, a new public records request will need to be filed. Cities are not allowed to charge for staff time spent in locating a public record, or for making a record available for inspection.
A city can, however, charge for the actual costs connected with copying public records, including the staff time spent making the copies. A city cannot charge more than fifteen cents a page for photocopying unless the city has calculated its actual costs per page and determined that they are greater than fifteen cents. Actual costs for postage and delivery can be included, as well as the cost of any mailing supplies.
If a city has to pay an outside source for making duplicates of records, such as photographs, blueprints or tape recordings, the city can also pass those costs on to the requestor. RCW Spokane, WA City of Spokane spokane city Site Menu live work enjoy engage. Previous Next. Visit the Public Records Request Center by clicking the button below. Submit a request. Acknowledging receipt of the request and providing a reasonable estimate of the time necessary to respond based on the need to: Request clarification of an unclear request Locate and assemble the records requested Notify persons or agencies affected by the request Determine whether any of the records are exempt from disclosure Request a deposit before duplication of records Denying the request.
If a request is denied, a written statement shall be provided to the requestor of the specific exemption authorizing the withholding of the record or part and a brief explanation of how the exemption applies to the record withheld. Fees Cities are not allowed to charge for staff time spent in locating a public record, or for making a record available for inspection.